1. Payment Gateway
All payments on the IQRA Edu Platform are processed securely through Razorpay And PayU , a PCI DSS compliant payment gateway. We accept UPI, Net Banking, Debit/Credit Cards, and Razorpay/PayU-supported wallets. All transactions are in Indian Rupees (INR).
2. Course Pricing
- All prices displayed on the Platform are inclusive of applicable taxes unless stated otherwise.
- Prices are subject to change without prior notice. However, once you complete payment, the price is locked.
- Institutional batch pricing may differ from individual pricing and is subject to a separate agreement.
3. Payment for Institutional Batches
- Partner institutes pay a single consolidated amount per batch covering all enrolled students.
- Payment must be completed before batch activation and student access is granted.
- A unique payment invoice (e.g.
IQRA-INV-26-06001) is generated for every transaction. - Invoices are available for download from the Institute dashboard.
4. Refund Policy
Individual Course Enrollments
- ✓Within 24 hours of payment: Full refund. Processed within 5–7 business days to the original payment method.
- ✗After 24 hours: No refunds will be issued under any circumstances.
Institutional Batch Payments
Batch payments are non-refundable once the batch has been activated and student access granted. For disputes, contact us within 24 hours of payment at iqra@atomprod.in.
5. How to Request a Refund
- Email iqra@atomprod.in within 24 hours of your payment.
- Include your registered email address and payment invoice number.
- Our team will verify and initiate the refund within 1 business day.
- Refunds are credited to the original payment method within 5–7 business days.
6. Failed & Duplicate Payments
- If your payment fails but your account is debited, the amount will be automatically refunded by Razorpay/PayU within 5–7 business days.
- In case of duplicate payments, contact us immediately at iqra@atomprod.in with your transaction details.
7. Chargebacks
Initiating a chargeback without first contacting us may result in suspension of your account. We encourage you to reach out to us first — we are committed to resolving disputes fairly and promptly.
8. Contact for Billing
For any payment-related queries, reach us at iqra@atomprod.in or through the Contact Us page.